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Returns & Refunds Policy

Customer satisfaction is our priority.

Returns

You may request a return within 14 days of receiving your order.

Returned products must:

  • Be unused and in original condition.

  • Include original packaging.

Refunds

After inspection, approved refunds will be processed to the original payment method within 5–10 business days.

Non-returnable Items
  • Customized products

  • Clearance items

  • Used or damaged products caused by customers

To request a return, contact:

support@zintembo.com

ZINTEMBO

Address: DUSUN KUSUMA NEGARA, RT/RW 000/000, MALEI, PEDONGGA, PASANGKAYU, SULAWESI BARAT, INDONESIA

Email: support@zintembo.com

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